Privacy Policy

Privacy Policy

Effective Date: 26 May 2025
Organisation Name: UNDUGU Charity Organisation
Website: www.undugu.co.uk
Contact Email: info@undugu.co.uk
Phone: +44 7404 212 65

1. Who We Are

UNDUGU is a community formed by Swahili-speaking individuals from the Democratic Republic of Congo residing in the United Kingdom. We aim to foster economic progress, fraternity, and friendship among our members by engaging in activities that promote their well-being. Our initiatives include:

Health and Well-Being: Providing essential health services and support for funeral arrangements.

Education Programs: Offering educational resources and support to enhance member skills.

Employment Assistance: Connecting members with employment opportunities and cultural information.

Community Integration: Promoting the integration of members into UK society.

2. What Personal Data We Collect

We may collect the following personal information from you:

Full Name

Email Address

Phone Number

Postal Address

Date of Birth

Emergency Contact Details

Donation Information (if applicable)

Volunteering Interests

Communication Preferences

Photos or videos (from events, with consent)

3. How We Collect Your Data

We collect data directly from you when you:

Fill out a form on our website

Contact us via email, phone, or in person

Join our membership or attend events

Make a donation

Volunteer with us

4. Why We Collect Your Data

We collect your data to:

Communicate with you about events, meetings, and news

Manage memberships and volunteer roles

Process donations and send thank-you acknowledgments

Provide support and respond to inquiries

Maintain safety during activities

Improve our services and outreach

5. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

Your consent

To fulfil a legitimate interest (e.g., managing volunteers or running community events)

To meet our legal obligations (if and when we are registered)

6. How We Store and Protect Your Data

We store your data securely using password-protected systems and restrict access to only those who need it. We will not keep your data longer than necessary and will securely delete it when no longer required.

7. Sharing Your Data

We do not sell or trade your data. We may share your information with trusted service providers (e.g., Mailchimp, Google Drive) only for UNDUGU-related activities and only where a data protection agreement is in place.

8. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to processing or request restrictions

Withdraw consent at any time

To exercise your rights, contact us at Undugu.mapendo@gmail.com.

9. Cookies

We may use cookies on our website to improve user experience. You can adjust your browser settings to reject cookies if you prefer.

10. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page and, where appropriate, notified to you.

11. Contact Us

If you have any questions about this privacy policy or your personal data, please contact:

UNDUGU Charity Organisation
Email: info@undugu.co.uk
Phone: +44 7404 212 65
Website: www.undugu.co.uk